What Number Porting Is
Number porting simply means moving a phone number from one provider to another, so you keep the numbers you already have when you change companies. It keeps things continuous and means your clients never lose the ability to reach you.
If you're switching providers and want to hang on to your current number, porting lets you bring over mobile numbers, business landlines, international numbers, freephone numbers and inbound services in a handful of straightforward steps.
How Porting Works, Step by Step
We've boiled porting down to a few essential steps so your business moves over smoothly. Here's what happens:
Step 1. Start the Request
Let your new provider, which here means RBI Cloud Connect, know you'd like to move your service. Our team will walk you through what's needed to get going.
Step 2. Confirm You Own the Account
You'll need to show proof that the account is yours, along with the list of numbers you want to port. This protects you and keeps your numbers secure.
Step 3. Provide a Recent Invoice
Keep your latest bill from your current provider handy. It confirms ownership and supplies key details such as your account number and service address.
Step 4. Sign a Letter of Agency (LOA)
The LOA is an important piece. By signing it, you authorize RBI Cloud Connect to request the transfer of your numbers for you, so everything happens with your full consent.
Step 5. We Work with Your Old Provider
Once we have all the information and paperwork, RBI Cloud Connect coordinates with your current provider to start the move. Our goal is to update call routing smoothly and keep any service interruption to a minimum.
Why Port Your Numbers with RBI Cloud Connect
Porting numbers can sound intimidating, but it doesn't need to be when you work with us. We're committed to a hassle-free experience, backed by real know-how and a focus on great service. Here's what sets us apart:
- Porting specialists on your side: our team focuses on making porting simple and getting you moved over quickly.
- Clear, easy communication: we keep you up to date at every stage, deal with any small issues that pop up and keep the process smooth from beginning to end.
- More time for your business: while we handle the port, you can focus on what counts most, which is growing your business. Leave the technical side to us and enjoy a painless switch.
Porting with RBI Cloud Connect means working with a provider that knows how much a seamless changeover matters. We're here to make sure your customers can keep reaching you without interruption and that switching is as easy as it can be.
Ready to move your numbers with confidence? Contact our team or see our plans.
Frequently asked questions
What do I need to port my business numbers?
Proof that you own the account, the list of numbers to port, your most recent invoice from your current provider and a signed Letter of Agency (LOA).
What kinds of numbers can be ported?
Mobile numbers, business landlines, international phone numbers, freephone numbers and inbound services can all be transferred.
Why do I need to sign a Letter of Agency?
The LOA authorizes RBI Cloud Connect to request the transfer of your numbers on your behalf, so the port happens with your full consent.
