Service areas

Cloud phone systems across Alberta & Canada.

Local offices in Calgary, Drumheller and Medicine Hat, and a Canadian cloud that works for businesses anywhere in the country.

Our offices

Local support, close to you.

Calgary

Suite 2500, 639 5th Ave SW
Calgary, AB T2P 0M9
Direct: 403-538-6821
  • Calgary
  • Airdrie
  • Chestermere
  • Cochrane
  • Okotoks
  • Strathmore
Calgary business phone systems

Drumheller

95 3rd Ave E, Unit 4
Drumheller, AB T0J 0Y0
Direct: 403-823-2983
  • Drumheller
  • Rosedale
  • East Coulee
  • Carbon
  • Morrin
  • Munson
  • Hanna
  • Starland County
Drumheller business phone systems

Medicine Hat

#2 928 Allowance Ave SE
Medicine Hat, AB T1A 3G7
Direct: 403-526-5053
  • Medicine Hat
  • Redcliff
  • Dunmore
  • Desert Blume
  • Cypress County
Medicine Hat business phone systems
Nationwide coverage

Anywhere in Canada, on Canadian infrastructure.

RBI Cloud Connect is a cloud service, so your business doesn't have to be near one of our offices. All live call data is stored and processed in Canada across data centres in Vancouver, Calgary, Ottawa and Montreal, and we offer local numbers in over 1,600 Canadian cities and towns, plus toll-free numbers.

Reality Bytes serves clients all across Canada, with a strong focus on southern Alberta.

Map of Canada plotted with hundreds of cities and towns, data centres in Vancouver, Calgary, Ottawa and Montreal, and Reality Bytes offices in Calgary, Drumheller and Medicine Hat.
Canadian data centreReality Bytes officeLocal numbers in 1,600+ cities & townsCity locations: GeoNames (CC BY 4.0). Boundaries: Natural Earth.
How we support you

Local people. Canada-wide reach.

Wherever your business is, you work with the same Reality Bytes team.

A team that knows Alberta

Reality Bytes has supported businesses since 1998, from offices in Calgary, Drumheller and Medicine Hat, with a strong focus on southern Alberta.

Set up remotely, anywhere

Cloud Connect runs in the cloud, so new users, numbers, auto attendants and Voice AI are configured remotely. No technician visit or on-site phone system needed.

24/7 for managed customers

Our network operations centre (NOC) and helpdesk are available 24 hours a day, 7 days a week to managed-services customers, backed by service level agreements.

Multiple locations

One phone system for every location.

Running more than one site, or staff who work from home? Cloud Connect puts every location and every remote worker on one system, with one set of numbers, an auto attendant or Agentic Voice AI that routes callers to the right place, and a single portal to manage it all.

  • Local numbers in 1,600+ Canadian cities and towns, so every location keeps a local presence
  • Toll-free numbers for callers across Canada and the US
  • One Management Portal for users, auto attendants and schedules at every site
  • Calls follow your people to desk phones, cell phones and laptops

Communities we serve

Our offices support these communities directly, and Cloud Connect works anywhere in Canada with a good internet connection.

  • Airdrie
  • Calgary
  • Carbon
  • Chestermere
  • Cochrane
  • Cypress County
  • Desert Blume
  • Drumheller
  • Dunmore
  • East Coulee
  • Hanna
  • Medicine Hat
  • Morrin
  • Munson
  • Okotoks
  • Redcliff
  • Rosedale
  • Starland County
  • Strathmore
FAQ

Frequently asked questions.

Where are your offices?

Reality Bytes has offices in Calgary (Suite 2500, 639 5th Ave SW), Drumheller (95 3rd Ave E, Unit 4) and Medicine Hat (#2 928 Allowance Ave SE).

Can a business outside Alberta use Cloud Connect?

Yes. Cloud Connect is a cloud phone service that works anywhere in Canada with a good internet connection, with local numbers in over 1,600 Canadian cities and towns.

Where are your data centres?

All live call data is stored and processed in Canada, across data centres in Vancouver, Calgary, Ottawa and Montreal.

Contact us

Let's talk about your phones.

Tell us a little about your business and one of our team will be in touch, or call us directly.

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