Business phone systems & Voice AI in Drumheller.
Cloud phone systems, VoIP service and Agentic Voice AI for Drumheller and the Red Deer River valley, from our local team on 3rd Ave E.
A local team. A Canadian cloud.
Businesses in Drumheller and the surrounding valley range from main-street shops and tourism operators to municipalities, farms and professional offices. RBI Cloud Connect replaces aging on-site phone systems with a fully-managed cloud phone system, supported by a Reality Bytes team right here in Drumheller.
Seasonal hours are a fact of life here. Agentic Voice AI reads your hours from your Google Business Profile and website, so callers always hear the right ones, even when they change for summer or the holidays.
- Local Drumheller office at 95 3rd Ave E, Unit 4
- Keep your existing 403 number
- Voice AI that keeps up with seasonal hours
- Free line test for rural internet connections
Everything your Drumheller business needs to communicate.
Agentic Voice AI
An AI receptionist that is always up to date.
AI Reporting & Insights
Busiest hours, call volume, answer rates.
All Phone System Features
Every calling feature, included.
UC Softphone App
Your desk phone on iPhone & Android.
Business Texting (SMS)
Text from your business number.
Cloud Contact Centre
Call queues, analytics & supervisor tools.
Integrations Marketplace
350+ CRM & business app integrations.
Reality Bytes Drumheller.
RBI Cloud Connect by Reality Bytes 95 3rd Ave E, Unit 4Drumheller, AB T0J 0Y0 Direct: 403-823-2983 · Toll free: 1-888-887-2983 [email protected]
Communities we serve
- Drumheller
- Rosedale
- East Coulee
- Carbon
- Morrin
- Munson
- Hanna
- Starland County
Enterprise-grade communications at an affordable cost.
Advanced, customer-focused features — managed from any browser, used from any device.
User Portal
- Manage messages
- Quick view of current profile and phones
- Full call history
- Manage contacts
- Answering rules
- Find-Me / Follow-Me
- Forwarding
- Personal music on hold
Management Portal
- Full call history
- See active calls in progress
- Brief statistics
- Add, manage and delete users
- Add and manage auto attendants
- Manage schedules
- Manage music and messages on hold
Enhanced mobile softphones
Keep your mobile number private by using your office number on your mobile phone.
- Visual voicemail
- Manage answering rules and greetings
- Dial pad with easy access to recent calls
- Multi-chat board for quick communication
- Presence and chat indicators
- Fully integrated SMS communications
Advanced Web Phone
- Visual voicemail
- Change answering rules remotely
- Full call history
- Presence indicators for co-workers
- Free Wi-Fi calling anywhere in the world
- Fully integrated SMS communications
Drumheller business phone questions.
Do you have an office in Drumheller?
Yes. Reality Bytes is at 95 3rd Ave E, Unit 4, Drumheller, AB T0J 0Y0. Call us at 403-823-2983.
Will VoIP work on rural internet around Drumheller?
Cloud Connect needs a stable high-speed internet connection. Run our free VoIP network test from your location and we'll review the results with you.
Which communities near Drumheller do you serve?
Drumheller, Rosedale, East Coulee, Carbon, Morrin, Munson, Hanna and Starland County, plus anywhere else in Canada.
Can the phone system handle seasonal business hours?
Yes. Update your hours on Google or your website and Agentic Voice AI tells callers automatically. Time Frames also let you schedule call routing for seasonal and holiday hours.
Is your network ready for Cloud Connect?
Run our free line test in your browser — it checks your connection for call quality in about a minute.
Talk to our Drumheller team.
Tell us a little about your business and one of our team will be in touch, or call us directly.