Agentic Voice AI: the AI receptionist that replaces your auto attendant.
An AI voice agent for your business phone that answers every call 24/7, understands natural speech, transfers calls, takes messages, integrates with your CRM and hundreds of other solutions, and stays current by indexing your website and Google Business Profile.
- CallerHi, are you open this Saturday? And do you still do same-day service?
- Voice AIYes, we're open Saturday. Those holiday hours were just updated on our Google Business Profile. Same-day service is available. Would you like me to connect you with our service team?
- CallerYes please.
- Voice AIConnecting you now.
Not a phone tree. A receptionist that thinks.
Traditional auto attendants play recordings and wait for keypresses. Agentic Voice AI holds a real conversation, answers from what your business has published, and takes the next step for the caller.
Always on
Answers every call on the first ring, 24/7/365, including lunch hours, evenings, weekends and holidays. No more missed calls going to voicemail.
Always up to date
Continuously indexes your website and Google Business Profile, so hours of operation, holiday closures and service updates are always current.
Real conversations, no menus
Callers say what they need in their own words. No more "press 1 for sales" phone trees, and fewer hang-ups.
Agentic, not scripted
It doesn't just recite a greeting. It understands the request and acts on it: answering the question, transferring the call or taking a message.
Transfers calls & takes messages
Callers who need a person are transferred to the right extension, department or team member. If no one is available, the AI takes a message.
Integrates with your systems
Connects with hundreds of third-party vendors and business solutions, including your CRM, so Voice AI works with the tools your team already uses.
From your website to every phone call.
Connect your sources
Point Cloud Connect at your company website and Google Business Profile, and connect your CRM and the other business systems you already use.
The AI indexes your business
It reads your hours of operation, holiday and special hours, services, locations and common questions.
It answers every call
Callers speak naturally and get a real answer. The AI transfers the call to the right person or department, or takes a message. Day, night, weekends and holidays.
It stays up to date on its own
Change your hours on Google or update a service page on your website, and the AI picks it up. Nobody has to re-record a greeting.
Your Google Business Profile and website, speaking for you.
With a traditional auto attendant, every change means re-recording a greeting, and holiday hours are the first thing to go stale. Agentic Voice AI fully indexes your company website and your Google Business Profile, so it always answers with what you've published:
- Hours of operation, including holiday and special hours
- Service updates and announcements from your website
- Services, locations and contact details
- Answers to common questions your website already covers
Update your site or your Google listing once, and your phones are updated too.
- CallerHi, are you open this Saturday? And do you still do same-day service?
- Voice AIYes, we're open Saturday. Those holiday hours were just updated on our Google Business Profile. Same-day service is available. Would you like me to connect you with our service team?
- CallerYes please.
- Voice AIConnecting you now.
Side by side: there's no contest.
An AI phone agent for every kind of business.
AI receptionist for accounting firms
Tax-season hours change constantly. Update them on Google and every caller hears the new hours, without anyone touching the phone system.
Accounting firms phone systemsAI receptionist for retail stores
Holiday hours, store locations and "are you open today?" questions are answered instantly, even when staff are busy with customers.
Retail stores phone systemsAI receptionist for insurance offices
Callers in a stressful moment get an immediate, calm answer at any hour, and are connected to the right agent.
Insurance offices phone systemsAI receptionist for legal offices
Every call answered professionally, with general questions about your office and practice areas handled before a caller reaches your team.
Legal offices phone systemsAI receptionist for real estate
Agents are out showing homes. The AI answers office calls, shares office details, transfers callers to the right agent or takes a message.
Real estate phone systemsAI receptionist for non-profits
Volunteers and staff aren't at a desk all day. Programs, hours and locations are answered from your own website.
Non-profits phone systemsPlugs into the tools you already use.
Agentic Voice AI integrates with hundreds of third-party vendors and business solutions, including your CRM. It works as part of how your business already runs, not as one more system to manage.
- Your CRM, alongside the customer records your team already keeps
- Hundreds of third-party vendors and solutions supported
- Call transfers to any extension, department or team member on Cloud Connect
- Messages taken when no one is available
Not sure whether your software is supported? Ask our team.
Voice AI plus a complete, fully-managed phone system.
Agentic Voice AI runs on RBI Cloud Connect, the same hosted VoIP platform behind our desk phones, UC Softphone app, business texting and contact centre. Calls it transfers ring on your team's desk phones, cell phones or web phones, and all live call data stays on Canadian infrastructure.
Local AI phone answering across Alberta.
Cloud Connect works anywhere in Canada with a good internet connection, and our team is close by for setup and support.
Calgary
Airdrie, Chestermere, Cochrane and area.
Calgary phone systemsDrumheller
Rosedale, East Coulee, Carbon and area.
Drumheller phone systemsMedicine Hat
Redcliff, Dunmore, Desert Blume and area.
Medicine Hat phone systemsAnywhere in Canada
Canadian data centres, Canadian numbers and Canadian support.
CoverageFrequently asked questions.
What is Agentic Voice AI?
Agentic Voice AI is Cloud Connect's AI voice agent. It answers your business phone calls in natural conversation, answers callers' questions, transfers calls to the right person or department, and takes messages. It integrates with hundreds of third-party solutions, including your CRM, and replaces the traditional "press 1" auto attendant.
How is an AI receptionist better than a traditional auto attendant?
A traditional auto attendant can only play recorded menus and route keypresses, and someone has to re-record it whenever something changes. Agentic Voice AI understands what callers say, answers their questions directly, and keeps itself current by indexing your website and Google Business Profile.
How does the Voice AI know my business hours?
It indexes your Google Business Profile and your company website. When you update your hours, holiday hours or services there, the AI picks up the change automatically, so callers always hear what is current.
Does the AI voice agent work after hours?
Yes. Agentic Voice AI is always on. It answers calls 24 hours a day, 7 days a week, including evenings, weekends and holidays.
Can the AI transfer calls and take messages?
Yes. When a caller needs a person, the AI transfers them to the right extension, department or team member on your Cloud Connect phone system. If no one is available, it takes a message.
How much does Agentic Voice AI cost?
$60 per month per company, added to your Cloud Connect phone system. See pricing.
Does the Voice AI integrate with my CRM?
Yes. Agentic Voice AI integrates with hundreds of third-party vendors and business solutions, including CRMs, so it works alongside the systems your business already relies on.
Hear Agentic Voice AI for yourself.
Book a demo and we'll show you how Voice AI would answer calls for your business, using your own website and Google listing.