Is your internet ready for VoIP and Voice AI?
Run our free online VoIP line test from a computer on your office network. It checks whether your connection is ready for clear Cloud Connect calls.
Looking good? Let's get you connected.
Questions about your results? Call (403) 823-2983 and we'll walk through them with you.
What makes a VoIP call sound clear.
Voice calls need very little bandwidth, but they are sensitive to delays and dropped data. A VoIP line test looks at the things that affect call quality, such as:
Upload & download speed
Enough capacity for every call at once, alongside everything else your office does online.
Latency
How long audio takes to travel. High latency makes people talk over each other.
Jitter
How steady the connection is. Uneven delivery makes voices sound choppy or robotic.
Packet loss
Data that never arrives. Even small amounts cause gaps and dropped words.
Simple fixes that make a big difference.
- Run the test from your office network, at a busy time of day, from a computer plugged in the way your phones will be
- Use wired connections for desk phones wherever you can; Wi-Fi is fine for softphones with good coverage
- Prioritize voice traffic on your router (often called QoS) so calls come first
- Watch out for big uploads, such as cloud backups, running during business hours
Results not perfect?
Don't worry. Many issues come down to router settings or Wi-Fi coverage, not your internet plan. Reality Bytes is a managed IT provider, so we can review your results and your network and recommend the simplest fix.
Call (403) 823-2983 or send us a message.
Frequently asked questions.
What does the VoIP network test check?
It tests your office internet connection for voice quality, so you know whether it is ready for clear Cloud Connect calls before you switch.
Where should I run the test?
From a computer connected to the same office network your phones will use.
What if my results aren't good?
Call us at (403) 823-2983. We'll review the results with you and recommend next steps.