Business phone systems & Voice AI in Calgary.
Fully-managed cloud phone systems, VoIP and Agentic Voice AI for Calgary businesses, supported from our downtown office on 5th Ave SW.
A local team. A Canadian cloud.
Calgary teams work from downtown towers, suburban offices, home offices and job sites, often all on the same day. RBI Cloud Connect gives your business one cloud phone system that follows your people everywhere, with desk phones, the UC Softphone app on iPhone and Android, and a web phone in any browser.
Your calls are processed on Canadian infrastructure, including a Calgary data centre, with automatic failover to Vancouver, Ottawa and Montreal. Keep your existing Calgary number, or add new local numbers for any market you serve.
- Local Calgary office at Suite 2500, 639 5th Ave SW
- Keep your existing 403, 587 or 825 number
- Canadian data centre right here in Calgary
- Agentic Voice AI answers every call, 24/7
Everything your Calgary business needs to communicate.
Agentic Voice AI
An AI receptionist that is always up to date.
AI Reporting & Insights
Busiest hours, call volume, answer rates.
All Phone System Features
Every calling feature, included.
UC Softphone App
Your desk phone on iPhone & Android.
Business Texting (SMS)
Text from your business number.
Cloud Contact Centre
Call queues, analytics & supervisor tools.
Integrations Marketplace
350+ CRM & business app integrations.
Reality Bytes Calgary.
RBI Cloud Connect by Reality Bytes Suite 2500, 639 5th Ave SWCalgary, AB T2P 0M9 Direct: 403-538-6821 · Toll free: 1-888-887-2983 [email protected]
Communities we serve
- Calgary
- Airdrie
- Chestermere
- Cochrane
- Okotoks
- Strathmore
Enterprise-grade communications at an affordable cost.
Advanced, customer-focused features — managed from any browser, used from any device.
User Portal
- Manage messages
- Quick view of current profile and phones
- Full call history
- Manage contacts
- Answering rules
- Find-Me / Follow-Me
- Forwarding
- Personal music on hold
Management Portal
- Full call history
- See active calls in progress
- Brief statistics
- Add, manage and delete users
- Add and manage auto attendants
- Manage schedules
- Manage music and messages on hold
Enhanced mobile softphones
Keep your mobile number private by using your office number on your mobile phone.
- Visual voicemail
- Manage answering rules and greetings
- Dial pad with easy access to recent calls
- Multi-chat board for quick communication
- Presence and chat indicators
- Fully integrated SMS communications
Advanced Web Phone
- Visual voicemail
- Change answering rules remotely
- Full call history
- Presence indicators for co-workers
- Free Wi-Fi calling anywhere in the world
- Fully integrated SMS communications
Calgary business phone questions.
Do you have an office in Calgary?
Yes. Reality Bytes is at Suite 2500, 639 5th Ave SW, Calgary, AB T2P 0M9. Call our Calgary office directly at 403-538-6821.
Can my Calgary business keep its existing phone number?
Yes. We port existing Calgary landline and mobile numbers to Cloud Connect, and can add new local numbers.
Which Calgary-area communities do you serve?
Calgary, Airdrie, Chestermere, Cochrane, Okotoks, Strathmore and the surrounding region. Because Cloud Connect is a cloud service, it works anywhere with a good internet connection.
Can Voice AI answer for multiple Calgary locations?
Yes. Agentic Voice AI learns each location's hours and details from your website and Google Business Profile and transfers callers to the right location or person, or takes a message.
Is your network ready for Cloud Connect?
Run our free line test in your browser — it checks your connection for call quality in about a minute.
Talk to our Calgary team.
Tell us a little about your business and one of our team will be in touch, or call us directly.