Business phone system for retail stores.
Fully encrypted, secure and mobile business communication for any retail store, from one location to many.
No busy signals. No long holds.
The best business phone system for retail is affordable and designed for the demands of the industry. Retailers that make it a key part of the shopping experience see more satisfied customers and greater revenue.
Whether you're a small local shop or a large chain, routing calls quickly is vital. Customers hate busy signals and hold music. Serving customers and suppliers from every location, even on the go, takes a flexible, reliable system.
Great service, from every location.
Mobility
Never miss a call with our Android and iOS app, or the web phone on any computer with a microphone.
Voicemail-to-email & transcription
Stay connected in the way that's most efficient for you.
Automated call recording
A reference record of all correspondence.
Call forwarding
Eliminate wait times for callers and never miss an important call.
Auto Attendant
Automatically screen and direct calls to the right department or store.
Affordable toll-free numbers
A low-cost 800 number so customers can reach you without long-distance charges.
… and much more. See every business phone feature →
Better service, more revenue.
A cloud phone system greatly improves the level of customer service your store can provide, and grows with you as you add locations.
Enterprise-grade communications at an affordable cost.
Advanced, customer-focused features — managed from any browser, used from any device.
User Portal
- Manage messages
- Quick view of current profile and phones
- Full call history
- Manage contacts
- Answering rules
- Find-Me / Follow-Me
- Forwarding
- Personal music on hold
Management Portal
- Full call history
- See active calls in progress
- Brief statistics
- Add, manage and delete users
- Add and manage auto attendants
- Manage schedules
- Manage music and messages on hold
Enhanced mobile softphones
Keep your mobile number private by using your office number on your mobile phone.
- Visual voicemail
- Manage answering rules and greetings
- Dial pad with easy access to recent calls
- Multi-chat board for quick communication
- Presence and chat indicators
- Fully integrated SMS communications
Advanced Web Phone
- Visual voicemail
- Change answering rules remotely
- Full call history
- Presence indicators for co-workers
- Free Wi-Fi calling anywhere in the world
- Fully integrated SMS communications
Local phone systems for retail across Alberta.
Cloud Connect works anywhere in Canada with a good internet connection, and our team is close by for setup and support.
Calgary
Airdrie, Chestermere, Cochrane and area.
Calgary phone systemsDrumheller
Rosedale, East Coulee, Carbon and area.
Drumheller phone systemsMedicine Hat
Redcliff, Dunmore, Desert Blume and area.
Medicine Hat phone systemsAnywhere in Canada
Canadian data centres, Canadian numbers and Canadian support.
CoverageFrequently asked questions.
Can one phone system cover several store locations?
Yes. Cloud Connect routes calls across locations, with an auto attendant to send callers to the right store or department.
Can the phone system tell customers our holiday hours?
Yes. Agentic Voice AI reads your hours, including holiday hours, from your Google Business Profile and website and tells callers automatically.
Is your network ready for Cloud Connect?
Run our free line test in your browser — it checks your connection for call quality in about a minute.
Let's talk about your phones.
Tell us a little about your business and one of our team will be in touch, or call us directly.