Business texting (SMS) from your business number.
Text customers and chat with co-workers from the same number your customers already know, on desk phones, the web portal and the mobile app.
Use your business number to send texts.
SMS for business lets you send and receive text messages on your business phone number. Quickly provide information to clients, set up appointments and reply to inquiries — all from the number your customers already recognize.
We provide SMS-enabled phone numbers for most places in North America, and can port existing mobile and landline numbers too.
See who's available, then just ask.
Texting and chatting, with co-workers or clients, is one of the easiest ways to improve communication and collaboration in your business. Chat right from the portal, the web phone or the mobile app, with presence and custom statuses for everyone on your team.
What can presence do for you?
Presence monitoring across devices — desk phones, softphones and smartphones — gives you an edge in connecting inbound callers with employees and reducing hold times and hang-ups. You'll know in real time whether a co-worker is on an active call or available for chat.
Using custom statuses, employees can let everyone know they're in a meeting or out to lunch, making routing calls from clients much easier.
Increased productivity
Phone calls veer off track and emails sit unanswered for hours. Instant messaging gets you just the answer you need, when you need it.
Effective communication
Instant messaging and texting are as useful at work as they are in everyday life — now on your business number.
Work from anywhere
- Take business communication on the road with our app for iOS and Android
- Call out from any desktop with a microphone, or chat and SMS directly with contacts in the phone portal
- A wide selection of SMS-capable desk phones is available
Convenience for everyone
- One business number for voice, fax and text messages
- Push and email notifications of incoming messages
- Communicate easily anywhere there is an internet connection
Frequently asked questions.
Can I text customers from my business landline number?
Yes. We provide SMS-enabled business numbers for most places in North America, and can port existing mobile and landline numbers so you can text from the number customers already know.
Where can my team send texts from?
From the UC Softphone app for iOS and Android, the web portal on any computer, and SMS-capable desk phones.
Is your network ready for Cloud Connect?
Run our free line test in your browser — it checks your connection for call quality in about a minute.
Let's talk about your phones.
Tell us a little about your business and one of our team will be in touch, or call us directly.