Picture your business taking off. Your phone never stops: customers asking questions, vendors working out deals, possible investors checking in. All of it is landing on your personal cell, and it is starting to feel like too much. Calls arrive at every hour, so there is no clear line between work and home. Then a call from an important client slips past you, buried among texts from friends and family. At that point, it is obvious you need a better system for business calls.
That is exactly what a business phone number solves. It is more than a second line for work. It makes your communication more professional, keeps customers happier and helps you protect a healthy balance between work and life. Below, we cover what a business phone number is, how it works and what it can do for you.
What a Business Phone Number Is
Simply put, a business phone number is a line set aside only for your business. Some small business owners get by using their personal number for work, but that stops making sense as the company grows. Taking call after call from customers on your own phone all day long makes it very hard to keep any balance between work and the rest of your life.
Getting a Number With RBI Cloud Connect
Setting up a business number on a traditional PBX can be slow and fiddly. RBI Cloud Connect makes it much simpler. Book a demo and you can have a new number working within minutes. From there, you can add users, set up voicemail and pick local, toll-free or international numbers.
You get far more than a phone number, too. RBI Cloud Connect is a full platform that changes the way you stay in touch with customers and co-workers. Adding new numbers or porting existing ones is easy, the service runs on any device, and you can flip a call from one device to another without missing a beat.
What a Business Number Does for You
Quick, simple setup
Need a brand-new number, or want to bring over the one you already have? Either way, RBI Cloud Connect keeps it simple, and you can manage your team's numbers with a single click.
Works on any device, at any time
The RBI Cloud Connect app runs on iPhones, Android phones, PCs and Macs, and even on iPads. With call flip, you can move a live call from one device to another with no interruption.
Smarter call handling
Advanced call management tools such as call queues, automated attendants, call recording and analytics help you streamline your workflow and give customers a better experience.
Built-in teamwork tools
Messaging, video conferencing and file sharing are all included, so your team can work together smoothly wherever each person happens to be.
Security built for enterprises
Protecting your data comes first. We use strong safeguards to keep your personal information from being accessed, disclosed, changed or destroyed without permission, including end-to-end encryption, access controls and regular security assessments.
The Three Kinds of Business Phone Numbers
1. Local numbers
A local number gives your business a presence in the area, so the community you serve sees you as close by and easy to reach.
2. International numbers
Country-specific codes let you take calls from abroad and build a presence outside your home market.
3. Toll-free (1-800) numbers
Offering a toll-free number lets customers call you at no cost to them and gives your business a more professional image.
More Than Just a Phone Number
With RBI Cloud Connect, you get a full communication system, not only a phone number. Make your business communication simpler and your customer conversations better with dependable service and modern features. See our pricing or reach out to get started.
Frequently asked questions
Can I keep my existing number?
Yes. RBI Cloud Connect lets you port an existing number as well as add new ones.
What devices can I use my business phone number on?
The RBI Cloud Connect app works on iPhones, Android phones, PCs, Macs and iPads, and call flip lets you move a call between devices without interruption.
What types of business phone numbers can I choose from?
You can choose local numbers, international numbers that use country-specific codes, and toll-free numbers.
