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Advanced UC Softphone: Your Business Phone, Anywhere You Work

Work no longer happens only at a desk. Today's teams are hybrid, remote, mobile, in the office or some combination of all four, and people expect to work wherever they are without giving up call quality, security or a professional image.

Advanced UC Softphone: Your Business Phone, Anywhere You Work

Advanced UC Softphone is built for exactly that: a complete cloud-based phone system that travels with your people.

If your company still depends on physical desk phones or tools that only work in one place, now is a good time to rethink how you communicate. Below, we cover what a softphone is, how ours works and why it is a smart pick for flexible, secure business calling.

Softphones Explained

A softphone is a phone app built in software that lets people place and take calls over the internet rather than on a traditional desk phone.

You can think of it as an entire business phone system packed into one app. You get the essentials, such as a dial pad, voicemail, contacts and a call log, along with more advanced tools, including:

  • Conferencing and call transfer

  • Instant messaging

  • Voicemail delivered to email

  • Presence indicators that show who is available

  • Integration with your CRM and contact lists

Advanced UC Softphone brings all of these together in a single platform that is secure, friendly on mobile and simple to use, keeping your team connected no matter where they are.

How the App Works

Our softphone uses Hosted Voice technology, so calls are carried over the internet instead of aging landlines. There is plenty more going on under the hood that makes it both capable and practical.

Here is what it does and why modern businesses like it:

Switch devices mid-call

Move a call from one mobile device to another while you are talking, with no break in the conversation.

Smart push notifications

Get instant alerts about incoming calls and messages, even if the app is not open.

Strong encryption

Calls and messages are protected with TLS/SRTP encryption, so every conversation stays private.

No special network setup

Because it runs over HTTPS (port 443), the app works behind firewalls and on restricted networks. You do not need a VPN or an SBC.

From a coffee shop, a coworking space, a hotel or a home office, Advanced UC Softphone gives your team the clarity and reliability of an office phone, without needing the office.

What Sets It Apart

Softphone apps are everywhere, but Advanced UC Softphone is more than a basic dialer. It is a complete communication hub that is secure, easy to use and ready to scale.

Here is what makes it different:

One account, many devices

Sign in on several devices with a single account. Begin a call on your laptop, then carry on from your phone when you head out, without interruption.

Clear audio and video

Thanks to the OPUS codec, calls sound sharp and clear, and quality holds up even when the network is slow.

Security built in

Complicated network configuration is not required. Built-in security protocols encrypt your voice traffic, which makes rollout simpler for your IT team.

Messaging in the same app

Direct messages, group chats, SMS and MMS all live in the app you already use for calls.

Share more than your voice

During a call, you can send files, photos, contacts and even your location.

Getting Started in Four Steps

Setting up Advanced UC Softphone takes very little time:

  1. Install the app on your device. It is available for iOS and Android.

  2. Sign in with a secure QR code or your user credentials. No SIP login is needed.

  3. Bring in your contacts and set up your profile.

  4. Begin calling, messaging and collaborating from wherever you happen to be.

There is no additional hardware and no technical hassle, just a straightforward cloud setup that does the job.

Take Your Office Phone Anywhere

Your work is not chained to a desk, and your phone system should not be either.

Advanced UC Softphone keeps your team connected and productive on any device, from any location. At the office, at home or on the move, they get dependable, crystal-clear calls, secure communication and smooth switching between devices.

It gives your business what it needs to stay nimble, responsive and prepared for whatever comes next, minus the cost and complexity of a traditional phone system.

Book a demo with RBI Cloud Connect to find out more.

Frequently asked questions

Do I need a VPN or special network setup for Advanced UC Softphone?

No. It works behind firewalls and in restricted networks using HTTPS on port 443, so no VPN or SBC is required.

How do I log in to the app?

You sign in with a secure QR code or your user credentials. No SIP login is needed.

Can I use the same account on more than one device?

Yes. You can log in on multiple devices under one account and move a call from your laptop to your mobile without disruption.

Contact us

Let's talk about your phones.

Tell us a little about your business and one of our team will be in touch, or call us directly.

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