In the front office of every school, from preschools right up to universities, the phone hardly stops ringing. Yet phones do much more for education than handle questions from parents.
With remote and distance learning becoming more common, school administrators are finding creative ways to use cloud-based communication platforms such as RBI Cloud Connect. These virtual, or cloud, phone systems run on modern cloud voice and services platforms and link people together on whatever device they use, whether that is a desk phone, a laptop, a mobile or a tablet.
Moving the phone system to the cloud improves the experience for students, teachers and administrators. It makes school offices more efficient and gives institutions a strong foundation for education that reaches around the world.
What a Better Phone System Does for Schools
Classes That Happen Online
As more students take courses online, administrators need video conferencing that just works. RBI Cloud Connect provides a complete cloud communication system with up-to-date video technology and HD audio that makes virtual learning simpler. Teachers can schedule and run online classes smoothly, with no technical hurdles such as PIN codes or passcodes getting in the way.
Smarter Call Handling
Virtual learning may get the attention, but the office still has to run well, because parents and students keep calling all day long. A Cloud PBX phone system makes those calls easier to manage, since you can set up call forwarding differently for each department. The RBI Cloud Connect system also records, transcribes and logs every call automatically. That makes calls easy to look back on and helps staff work together, whether they are teaching, in the office or working from home.
A Campus Without Walls
With communication in the cloud, staff, faculty and students stay connected wherever they are, creating a virtual campus. That link is extremely valuable when it comes to sharing key information, like emergency preparedness plans and system-wide announcements, securely and in line with FERPA/HIPAA guidelines.
Making Bring Your Own Device Work
Students already use digital devices everywhere, so schools can encourage Bring Your Own Device (BYOD) policies on the secure RBI Cloud Connect platform. Doing so improves learning and also lets teachers and parents talk to each other directly from a variety of devices.
Better Communication, Better Learning
Improving education starts with communicating well. The advanced cloud-based phone systems from RBI Cloud Connect help schools and other academic institutions simplify their operations, strengthen virtual learning and build a campus community where everyone stays connected.
With smooth video conferencing, powerful call management and integration with productivity tools, RBI Cloud Connect gives educators what they need to succeed in a digital world. Talk to us about how RBI Cloud Connect can upgrade your institution's communication infrastructure.
Frequently asked questions
Do students need PIN codes to join virtual classes?
No. Virtual classes can be scheduled and run without technical barriers like PIN codes or passcodes.
Can staff work with calls from outside the office?
Yes. Calls are automatically recorded, transcribed and logged, so staff can review them whether they are in the classroom, the office or working remotely.
