Picture yourself in an important meeting. A key client is calling, but your cellphone is on silent and you don't see it. Back at the office your desk phone rings to an empty chair, and your computer quietly logs a missed call. When you finally check your messages, the moment is gone, and maybe the opportunity with it.
Now imagine every one of your devices ringing at once. At your desk, in that meeting or out on the road, you just answer on whichever device is nearest. That's what Simultaneous Ring from RBI Cloud Connect does: it keeps you reachable wherever you happen to be. Here's how it works and what it can do for your business.
Simultaneous Ring in a Nutshell
Simultaneous ring sends each incoming call to several devices at the very same moment so important calls don't get away from you. Your desk phone, your cellphone and your computer all ring together, and you answer on whichever one is easiest at the time.
How RBI Cloud Connect Handles It
We designed our simultaneous ring to be flexible and simple. You can answer on any of your devices, or set things up so several coworkers' devices ring together. It runs on iOS, Android, Mac and PC, so calls can reach your computer, cellphone or tablet.
After you pick up, you can move the call from one device to another without any break in the conversation. Need to leave your desk, or want to shift from your cellphone to your computer? Staying connected is easy.
Wondering how this compares with ring groups and call queues? Read our guide to the differences.
Why Businesses Love Simultaneous Ring
Answer on the Device You Want
Computer, cellphone or tablet, you choose where to take each call based on what's handiest at that moment. You can also have several devices ring together, which makes it far less likely an important call goes unanswered.
Move Calls Without Dropping Them
Once a call is in progress, RBI Cloud Connect lets you pass it between devices smoothly, with no interruption and no dropped connection. If you have to head somewhere else, just flip the call from your computer to your cellphone and keep talking.
One Number for Everything
A single business number is all it takes to turn on simultaneous ring for all of your devices. That keeps your contact details tidy and spares you the headache of juggling several numbers. As long as you're signed in to your RBI Cloud Connect account, every device rings off that one business number.
Quick to Set Up
Our online dashboard makes managing simultaneous ring fast and straightforward. Adding phone numbers, changing existing settings and updating your business hours takes only seconds, so your phone system always matches the way your business runs.
Stay Reachable Wherever You Work
Simultaneous ring from RBI Cloud Connect helps you and your team catch the calls that count. In the office or on the move, keeping in touch with clients and coworkers takes no extra effort. Contact us to see it in action.
Frequently asked questions
Which devices work with simultaneous ring?
It works across iOS, Android, Mac and PC, so calls can ring on your computer, cellphone or tablet.
Do I need a separate number for each device?
No. One business number rings all of your devices, as long as you're signed in to your RBI Cloud Connect account.
Can I switch devices during a call?
Yes. After you answer, you can flip the call between devices, for example from your computer to your cellphone, without interrupting it.
